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SEND the Help! is committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We are continuously working to improve the accessibility and usability of our website to provide equal access to all users.

​ACCESSIBILITY STATEMENT

This statement was last updated on [30/08/2025].
At SEND the Help!, we strive to make our site fully accessible to individuals with disabilities. We are in the process of implementing changes to improve the user experience for everyone.

Accessibility Statement SEND the Help! is committed to ensuring that our website is accessible to everyone, including people with disabilities and additional needs. We strive to make our digital content inclusive and user-friendly, in line with recognised accessibility standards. Our Commitment We aim to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We regularly review our website to improve usability and accessibility for all visitors. We consider accessibility at every stage of our design and content process. Features to Support Accessibility Our website includes features such as: Clear headings and structure for screen readers Text alternatives (alt text) for images and graphics Strong colour contrast between text and backgrounds Keyboard navigability (site can be used without a mouse) Resizable text without loss of content or functionality Simple, plain language wherever possible Ongoing Improvements We recognise that accessibility is an ongoing process. While we strive to make all pages and content fully accessible, some areas may not yet fully comply. We are committed to: Regularly auditing our site for accessibility Updating older content and resources to meet standards Considering accessibility in future features and downloads (including PDFs, workbooks, and resources) Third-Party Content Our website may link to or embed third-party content (such as social media, videos, or downloadable files). While we cannot control the accessibility of these platforms, we encourage providers to support inclusive design. Feedback & Contact We welcome feedback on the accessibility of our website. If you encounter any barriers or need information in a different format (e.g., large print, accessible PDF, easy-read), please contact us: SEND the Help! 📧 [insert contact email] 📍 65 Barton Road, Barnstaple, Devon, EX32 8NG We will respond to accessibility feedback within 5 working days. Enforcement of Accessibility Rights If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) in the UK for further advice on your rights.

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